Boosting client revenue by 450% while they’re at it.
Table of contents
For Higher Space co-founders Edmond Presova and Timon Schreiber, going into OnlyFans Management (OFM) made sense. Their success in founding a pharmaceutical company had already proven their ability to navigate (and thrive in) highly regulated environments.
Recognizing similar challenges within the OFM space, they took the opportunity to apply the same structured, systematic, and scalable approach to an industry often guided by gut feeling rather than strategy.
The result? A full-service agency now leading the German OFM market and one that accelerates client growth while consistently upholding the highest quality.
About
Higher Space
Higher Space’s first creator approached them to figure out why she wasn’t getting any brand collaborations through her social media. After a deep dive into her audience data, the answer became clear–95% of her following was male. Rather than try to force a brand-fit that wasn’t there, the team suggested a smarter route: OnlyFans. Same explicitly level as her Instagram, but in a more personal (and monetizable) space.
In the beginning, Edmond and Timon handled all the chatting themselves. But it quickly became clear this wasn’t scalable. By the end of week one, they brought someone on to help with the chatting. By week two, another. And just like that, Higher Space was born—organically and sustainably, and with those values still at the heart of everything they do.
Today, Higher Space operates as a full-service ecosystem, empowering creators at every stage of their journey. From content production and editing to scripting and chat support, the team focuses on building sustainable, recognizable brands. “Turn a creator into a brand—that’s what keeps fans loyal,” says Edmond.
And the results speak for themselves. Most new clients still come to Higher Space through word-of-mouth.
Challenge
From that very first creator, Higher Space knew they needed systems and workflows in place to scale sustainably. “We asked ourselves, how do we track notes? How do we track fan behavior? Because it was overwhelming. We knew from the beginning that we needed another digital layer to make intelligent decisions from day one,” says Edmond.
After a brief struggle with manual notes, spreadsheets, and relying on memory, they realized they needed a purpose-built, reliable tool—not just another workaround.
Enter Infloww. “We scaled together with Infloww,” says Edmond, “it’s been an essential part of our infrastructure from day one.”
Solution
1. Team structure
Higher Space built a clearly defined, role-based team structure that allows them to scale creators efficiently, without sacrificing quality.
Supervisors: Oversee performance and key workflows
Team leads: Manage day-to-day operations and communication
Chatting team: Generate revenue through direct fan interaction
Script and caption writers: Create custom scripts, PPVs, and post content
Creator community manager: Serves as the main point of contact for all creators
Uploader: Responsible for scheduling and publishing content
Content sorter: Organizes and tags content within our vault system
2. Strategy
Automating chatting with Scripts*
Higher Space refined their chatting workflow to the point where the entire team follows a unified daily storyline.
The result: less time spent improvising, more control over every conversation.
The online mass message writer and the chatting team collaborate to craft an online mass message to fans (excluding new fans and big spenders). These messages lead directly into the opening message of the pre-planned conversation sequence.
From there, the chatting team uses structured script sequences to guide conversations. These sequences group scripts into logical, narrative-driven flows, allowing for smart customer journeys and adaptive responses to fan behavior. “I remember my first night when sequences came out. I sat down and wrote a sequence. In one hour, I made two and a half grand without typing anything. I was just clicking,” says Edmond.
3. Operations
Growing with Infloww
Higher Space had early access to script sequences when they joined the beta testing phase. Collaborating on new product developments is a priority for them. “Our strategic direction is directly connected to Infloww’s,” says Edmond, “because we scale better because of your improvements and vice versa.”
By always offering feedback, participating in interviews with the product team, and staying involved in beta testing, Higher Space isn’t just shaping Infloww to fit their own needs—they’re helping all agencies operating in this space.
Results
450% revenue increase to $1.1 million monthly
42x more creators from 1 to 42
2min average response time using Infloww’s Scripts
*Higher Space uses an advanced version of Scripts that's currently in beta. If you're interested in trying it out, talk to our sales team.
Most loved features
Scripts sequences*
With Infloww’s unique Scripts feature, you can group scripts together in ordered storylines to better accommodate chatting scenarios.
Add multiple scripts to each step to account for fan responses (think of it like “choose your own adventure”). Chatting teams don’t have to worry about searching for the next script while chatting–we’ll automatically suggest it in Messages Pro™. “It’s the closest thing to real time behaviour automations we’ve seen,” says Edmond.
Messages Pro
Messages Pro is designed to deliver powerful, money making features other CRMs can’t. Chat faster with multi-creator inbox, tabs, scripts, fan insights, and more. Combine with Vault Pro™ to find content faster without distributing the chatting flow.
Time Tracking
With Time Tracking, teams can easily clock in and out for their shifts directly from the navigation bar. Team members are automatically clocked out when inactive and hours are logged under Employee Reports to help “streamline team operations and accountability,” says Edmond.
Tristan is clear:
Edmond
Higher Space