How to interview an OnlyFans engagement assistant
Picking the best engagement assistants for your OnlyFans account is key to your success on the platform.
Robbie
Jul 30, 2024
Picking the best engagement assistants for your OnlyFans account is key to your success on the platform. Once your fanbase starts to grow, you may find that you’re not able to keep up with the volume of messages you receive every day. Even Creators with smaller followings can’t be online 24/7!
To solve this problem, you can hire assistants to talk to your subscribers on your behalf, making sure they feel valued and engaged at all times. Once someone else is managing your DMs, you’ll have more time to do what you do best—create amazing content.
Great engagement assistants have a knack for keeping conversations with subscribers fun and lively, which can lead to more tips and long-term subscriptions. Having an assistant means your subscribers always get a quick response, so they’ll feel like VIPs. When your assistants do their job well, your fans will keep coming back for more.
In this article, we’ll look at what makes a great OnlyFans assistant, including the experience they need and what kind of personality fits best. Plus, we’ll give you some example questions to ask when interviewing potential employees. That way, you’ll know exactly what to look for to find the perfect virtual assistant for your OnlyFans account.
Understanding the role of an OnlyFans engagement assistant
OnlyFans assistants aren’t just there to save you time—they also play a key role in maintaining (and boosting) subscriber engagement.
As the name suggests, their main task is to chat with subscribers, but they also help you sell pay-per-view (PPV) content, which can substantially increase your income. OnlyFans is a subscription-based platform, but many Creators sell extra-spicy content for an additional fee.
A skilled employee knows how to tease this content in a way that makes your subscribers feel like they absolutely have to see it. They work to build anticipation by giving just enough information to spark interest without giving everything away.
How assistants boost income
Engagement: An OnlyFans assistant’s main responsibility is keeping subscribers engaged. They respond to messages, start new conversations, and maintain a friendly and inviting tone. Their overall goal is to make subs feel connected to the Creator.
Collecting feedback: Because assistants are the ones actually communicating with your subscribers, they’re the ones who hear your fans’ feedback. They can gauge interest in different types of content and gather information about what’s working and what isn’t. By communicating this information back to the Creator, they can help them develop a better content strategy.
Handling social media: Some assistants communicate with fans on platforms other than OnlyFans. By managing your DMs on platforms like Twitter and Instagram, they can ultimately increase your subscriber count.
Teasing PPV content: Assistants build excitement by giving subscribers a sneak peek of the Creator’s available PPV content. They make fans feel more curious and encourage them to pay to see the full video or photo set.
Identifying big spenders: Assistants learn which subscribers are most likely to spend money on PPV content. They focus their attention on these fans to increase their chances of making a sale.
Upselling services: An assistant’s goal is to encourage every fan to spend more money, so they work to encourage tips and offer upgraded services to increase the Creator’s monthly income.
Subscriber retention: Getting subscribers is hard enough, but keeping them can be even tougher. Assistants interact with your subscribers on a regular basis to make sure they maintain their subscriptions.
Conflict management: The subscriber-Creator relationship can hit some snags. When issues come up, assistants know how to deal with them and resolve the conflict. They offer solutions and keep the environment positive, making sure that the subscriber doesn’t become dissatisfied.
Employee requirements
Now that you have a better idea of what engagement assistants do, let’s explore how to find the right candidate.
Experience with OnlyFans
The most important factor when hiring is choosing an assistant who understands OnlyFans and its audience. The employee you hire should have experience working with OnlyFans Creators so that they already have a handle on how the platform works.
They should be able to provide references or specific examples of their work to back up their experience claims. Ask for details about their previous roles and see if they can provide KPIs (key performance indicators) to prove their success at selling PPV content.
This way, you can be sure that they have the knowledge and experience to immediately add value to your account.
English customer service experience
Depending on your circumstances, you might not be able to find an employee with OnlyFans experience. In that case, the next best thing is hiring someone with English-speaking customer service experience.
Why English? According to data from SimilarWeb, the top three countries for OnlyFans users are all English-speaking. Here’s a breakdown:
43.15% of users are from the US.
5.95% of users are from the UK
4.99% of users are Canadian
Luckily, there are people around the world with experience as virtual assistants and customer service professionals for European or American clients. Because of this, they have a strong command of the English language, and can easily hold a conversation on any topic, making them great candidates for OnlyFans work.
With this kind of work background, potential assistants likely have high efficiency and productivity rates. As an engagement assistant, you often need to be able to maintain several conversations at a time, so it’s important that they work quickly without sacrificing quality.
Language skills
Even if a potential assistant has no relevant prior work experience, there’s one non-negotiable factor: language skills. Your virtual assistant will spend most of their time DMing with your subscribers, so they have to be able to write well in the language most of your followers speak.
Since they’ll be impersonating you, your employees should have language skills that match your own. If you’re a native English speaker and your assistant’s DMs are riddled with grammatical errors, your subscribers may notice that something’s up.
Some candidates may be able to speak well but don’t have comparable written skills. Make sure to test their writing during the interview by conducting a live chat with them in real-time. On the job, they won’t have time to use a translation app, so this step is key.
Personality
You’ll work closely with your assistants on a day-to-day basis, so you want to be able to form a positive working relationship with them. You should feel comfortable with them and feel like they have a good handle on who you are and what your OnlyFans persona is all about. They should be friendly, personable, and positive so that they can bring a good vibe to every fan conversation.
Example questions
Let’s look at some specific questions you can ask during the interview to get an idea of whether this candidate is a good match for your OnlyFans business.
Experience
Are you familiar with OnlyFans?
Do you have experience working as an engagement assistant for OnlyFans or another similar platform?
How long have you been working as an engagement assistant?
Do you have experience working in customer service?
Do you have references from the other Creators you’ve worked with?
Skills
Are you comfortable sending and receiving sexually explicit content?
How will you make sure that your communication style matches mine?
Are you able to handle multiple conversations at once?
Describe how you make fans feel special and valued
What strategies do you use to increase PPV sales?
Are you willing to manage communications on other social media platforms like Twitter and Instagram?
Availability
What time zone do you live in?
Are you okay with working evenings and weekends?
Do you have a reliable, fast internet connection?
Finding the best OnlyFans assistants
Choosing the right employees can have a major impact on your success on OnlyFans. Take time to interview all of your potential candidates to make sure they have the right experience, language skills, and personality for the job.
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