INFLOWW
CRM Transition Program
Terms of Service

Effective Date: May 1, 2026

Application Period: May 1, 2026 – July 31, 2026

These Terms of Service ("Terms") govern participation in the Infloww CRM Transition Program (the "Program"). By submitting an application, completing the verification process, or activating a Program trial, the Participant agrees to be legally bound by these Terms in their entirety. If any individual does not agree to these Terms, they must not apply for or participate in the Program. These Terms are a binding contract between the Participant and INFINNI INNOVATIONS, S.A. ("Infloww", "we", "us", or "our").

1.  DEFINITIONS

For the purposes of these Terms, the following definitions apply:

  • "Account" means the Participant's registered Infloww user account, including any sub-accounts, associated billing profile, and connected Creators.

  • "Application" means the formal request submitted through the Switch Request Form to participate in the Program, together with all supporting documentation.

  • "Eligible Prior Platforms" means any third-party SaaS platform offering creator management, creator economy CRM, or substantially similar services, as determined by Infloww in its sole discretion and communicated to applicants through the Program landing page or upon request. Infloww reserves the right to update the list of Eligible Prior Platforms at any time without prior notice.

  • "Billing Details" means the legal entity name, billing address, and contact information associated with an invoice or payment record.

  • "Creator" means an individual content creator whose account is connected to and managed through the Participant's Infloww Account.

  • "Extended Trial" means the sixty (60)-calendar-day free trial period granted under the Program, subject to successful completion of the Seven-Day Milestone.

  • "Infloww Ecosystem" means the Infloww platform and any Account, Creator profile, or user data previously registered with or managed through Infloww's services.

  • "Participant" means any legal entity or individual who has been approved to participate in the Program in accordance with these Terms.

  • "Program" means the Switch CRM Program, a time-limited promotional initiative operated by Infloww and described in Section 3.

  • "Seven-Day Milestone" means the performance condition described in Section 7, requiring the connection of at least seven (7) unique Creators within the first seven (7) calendar days of the Extended Trial.

  • "Standard Trial" means the default seven (7)-day free trial available to all new Infloww users, independent of the Program.

  • "Verification Call" means the mandatory qualification call conducted by the Infloww Sales Team as part of the Application review process.

2.  ACCEPTANCE OF TERMS

2.1  By submitting an Application, the Participant represents and warrants that:

  1. they have read and understood these Terms in their entirety;

  2. they have the legal authority to enter into this agreement on behalf of themselves or the entity they represent;

  3. all information and documentation submitted is accurate, complete, and not misleading; and

  4. they consent to Infloww processing their data in accordance with Infloww's Privacy Policy.

2.2  These Terms take effect upon submission of the Application and remain in force until the conclusion of the Program, including any post-trial obligations, unless earlier terminated in accordance with Section 13.

3.  PROGRAM DESCRIPTION

3.1  The Program is a promotional initiative designed to facilitate the migration of agencies and mid-to-large content management businesses from a Eligible Prior Platforms platform to Infloww's platform.

3.2  The Program offers qualified Participants an Extended Trial of sixty (60) calendar days of full-feature access to the Infloww platform, at no charge, conditional upon satisfaction of the eligibility and performance requirements set out in these Terms.

3.3  The Program is available for applications submitted during the Application Period: May 1, 2026 through July 31, 2026 (inclusive), subject to earlier closure pursuant to Section 3.4.

3.4  The Program is limited to a maximum of two hundred (200) approved Participants. Once this cap is reached, the Program will be closed to further applications without prior notice. Infloww accepts no liability to applicants whose Applications are not processed by reason of the cap being reached.

3.5  Participation in the Program does not create any employment, agency, partnership, joint venture, or fiduciary relationship between the Participant and Infloww.

4.  ELIGIBILITY CRITERIA

4.1  To be eligible for the Program, an applicant must satisfy all of the following criteria at the time of Application and must continue to satisfy them throughout participation:

(a)  Prior Platform Subscription

The applicant must have been an active paying subscriber of at least one Eligible Prior Platform for a minimum of three (3) consecutive months immediately preceding the date of Application. “Active” means a subscription for which invoices were issued and payments were made in each of the three months. 

(b)  Account Minimum Size

The applicant must manage a minimum of seven (7) Creators. This threshold must be maintained and demonstrated through the Seven-Day Milestone.

(c)  Creator Ecosystem Exclusivity

All Creators that the applicant intends to connect to the Infloww Account under the Program must not have been active within the Infloww Ecosystem at any point during the ninety-one (91)-day period immediately preceding the date of the Application. A Creator is deemed "active" in the Infloww Ecosystem if they were connected to any Infloww Account or their data was managed through Infloww's platform during that period.

(d)  No Prior Program Participation

Neither the applicant nor any entity under common control, common ownership, or substantially similar management or beneficial ownership shall have previously participated in the Program or any substantially similar promotional trial offered by Infloww.

(e)  No Existing Infloww Paid Subscription

The applicant must not hold an active paid Infloww subscription at the time of Application.

(f)  Billing Identity Consistency

The Billing Details on all submitted Eligible Prior Platforms invoices must exactly match the Billing Details of the Infloww Account to be created or used for the Program. Discrepancies in legal entity name, billing address, or contact information constitute grounds for immediate rejection.

5.  APPLICATION PROCESS

5.1  To apply for the Program, applicants must complete the following steps in their entirety:

  1. Standard Trial Registration: Register for a standard Infloww account via infloww.com.

  2. Switch Request Form: Complete and submit the official Switch Request Form on the Program landing page. Partial submissions will not be accepted or retained.

  3. Documentary Upload: Upload all required supporting documentation (as specified in Section 6) through the designated upload interface at the time of form submission. Documentation submitted after initial submission will not be considered unless Infloww expressly requests it.

  4. Verification Call: Schedule and complete the mandatory Verification Call with the Infloww Sales Team.

5.2  Infloww reserves the right to request additional documentation or information at any stage of the Application process. Failure to provide requested materials within five (5) business days shall constitute withdrawal of the Application.

5.3  Submission of an Application does not guarantee approval. Infloww's decision on each Application is final and not subject to appeal.

6.  DOCUMENTATION REQUIREMENTS

6.1  Applicants must submit, at minimum, one of the following combinations of evidentiary documentation:

(a)  Invoice Evidence

Three (3) consecutive monthly official billing invoices issued by an Eligible Prior Platforms, covering the three (3) calendar months immediately preceding the Application date. Each invoice must:

  • be issued in PDF format (JPG, PNG, HEIC, or screenshot formats are expressly not accepted);

  • display the issuer's legal name and branding identifiable as the Eligible Prior Platforms;

  • state the billing period, amount charged, and the Billing Details of the subscriber;

  • reflect a paid or payable status (proforma invoices or estimates are not accepted).

(b)  Bank Transfer Evidence (Alternative or Supplementary)

In lieu of, or in addition to, invoices, applicants may submit three (3) bank transfer records evidencing payments made to an Eligible Prior Platforms during the same three-month period. Bank records must:

  • be exported or downloaded directly from the issuing financial institution in PDF format;

  • display the account holder's name consistent with the Billing Details provided to Infloww;

  • clearly identify the payee as the Eligible Prior Platforms; and

  • show transaction dates, amounts, and reference or description fields.

6.2  Document Integrity.  All documentation must be original, unaltered, and free from any modification, redaction (except as necessary to protect unrelated personal data), or manipulation. Infloww employs document verification processes and may, at its sole discretion, contact the issuing institution or use third-party verification tools to authenticate submitted materials. Any document that Infloww reasonably suspects has been altered, generated, or forged shall render the entire Application void and may result in consequences under Section 12.

6.3  Billing Match Requirement.  The name, address, and contact information on all submitted documents must be identical to the Billing Details registered on the Infloww Account. If the applicant operates under a trade name distinct from its legal entity name, both names must be disclosed and reconciled. Infloww reserves the right to reject any Application where a satisfactory match cannot be established.

7.  VERIFICATION AND APPROVAL

7.1  Following receipt of a complete Application, Infloww will schedule the Verification Call. The Verification Call is a mandatory qualification session conducted by the Infloww Sales Team. The call will be used to:

  • verify the authenticity and validity of submitted documentation;

  • confirm the applicant's migration intent and operational fit;

  • identify the applicant as a legitimate candidate for the Program; and

  • answer any procedural questions regarding Program onboarding.

7.2  Infloww reserves the right to reschedule or cancel a Verification Call at its discretion. An applicant's failure to attend a scheduled Verification Call, or failure to reschedule within three (3) business days of a missed call, shall constitute withdrawal of the Application.

7.3  Following the Verification Call, Infloww will review the Application and notify the applicant of the outcome by email. Approval is at Infloww's sole and absolute discretion. Infloww is not obligated to provide reasons for any rejection.

7.4  Upon approval, Infloww will tag the Account as a Program participant and extend the trial period to sixty (60) calendar days in its backend systems. This activation constitutes formal enrolment in the Program, from which point the Seven-Day Milestone clock begins.

8.  TRIAL CONDITIONS AND SEVEN-DAY MILESTONE

8.1  Extended Trial.  Upon enrolment, the Participant receives sixty (60) calendar days of full-feature access to the Infloww platform at no charge (the "Extended Trial"). The Extended Trial begins on the date of Account activation as a Program participant.

8.2  Seven-Day Milestone: Condition Precedent.  The Extended Trial is conditional upon the Participant connecting and activating at least seven (7) unique Creators to the Account within the first seven (7) calendar days of the Extended Trial commencement date (the "Milestone Window"). For the avoidance of doubt:

  • each of the seven (7) Creators must be distinct individuals not previously connected to the Account;

  • Creators must be fully connected and activated within the Infloww platform, not merely invited;

  • Creators that are removed or disconnected after activation do not count toward the Milestone; and

  • Creators who do not satisfy the ninety-one (91)-day Ecosystem exclusivity requirement set out in Section 4.1(c) will be disqualified and will not count toward the Milestone.

8.3  Consequence of Non-Compliance.  If the Participant fails to satisfy the Seven-Day Milestone by the end of the Milestone Window, Infloww reserves the right, at its sole discretion, to:

  • revert the Account to the Standard Trial duration (counting from the original trial commencement date);

  • terminate the Account's access to the Infloww platform immediately; or

  • convert the Account to a paid subscription in accordance with Section 11.

8.4  No Guarantee of Conversion.  Participation in the Program and completion of the Extended Trial do not obligate Infloww to offer any specific pricing, discount, or contract beyond standard published rates.

8.5  Platform Changes During Trial.  Infloww may update, modify, or discontinue features of the platform during the Extended Trial period. No such change shall constitute grounds for extension of the trial period or any form of compensation.

9.  PARTICIPANT OBLIGATIONS

9.1  Throughout the duration of the Program, the Participant shall:

  • use the Infloww platform solely for lawful business purposes and in compliance with Infloww's Acceptable Use Policy and all applicable laws and regulations;

  • ensure that all Creators connected to the Account have provided necessary consents for their data to be processed through the Infloww platform;

  • maintain accurate and up-to-date Billing Details on the Account;

  • promptly notify Infloww of any changes to the information provided during the Application process;

  • not share, sublicense, transfer, or assign Program benefits to any third party;

  • not use the Program as a mechanism to circumvent Infloww's standard subscription fees by repeatedly applying under different identities, entities, or names ("trial cycling"); and

  • cooperate with Infloww's reasonable requests for information during any investigation under Section 12.

9.2  The Participant is solely responsible for the accuracy of all information and documentation provided to Infloww in connection with the Program. Infloww's reliance on Participant-supplied information does not shift responsibility for its accuracy.

10.  PROGRAM SUPPORT AND BENEFITS

10.1  Subject to availability and Infloww's operational discretion, enrolled Participants may receive access to the following support resources during the Extended Trial:

  • dedicated onboarding and migration support via a designated communication channel;

  • priority support routing with reduced response-time targets;

  • an eight (8)-week structured onboarding program, as made available by Infloww at its discretion; and

  • early access to beta features and product previews, subject to separate beta terms.

10.2  All support services described in this Section are provided as an operational courtesy. Infloww does not warrant any specific response time, support availability, or onboarding outcome. Support offerings may be modified, suspended, or withdrawn at any time without notice and without giving rise to any claim against Infloww.

10.3  Access to any beta features is subject to additional terms communicated at the time of access. Participation in beta programs does not create any entitlement to those features in any future production release.

11.  FEES AND POST-TRIAL CONVERSION

11.1  No Charge During Extended Trial.  During the Extended Trial period, no subscription fees are charged in respect of the Program. The Participant remains responsible for any third-party costs, data charges, or incidental expenses incurred in connection with use of the platform.

11.2  Automatic Transition to Paid Subscription.  Upon expiry of the Extended Trial, the Account will automatically transition to a paid subscription at Infloww's then-current standard rates as published by Infloww. By accepting these Terms, the Participant expressly acknowledges and agrees to this automatic transition and authorises Infloww to commence billing at the conclusion of the trial period.

11.3  Payment Method Required.  Infloww may require the Participant to register a valid payment method prior to or at the time of enrolment. If no valid payment method is registered by the end of the Extended Trial, Infloww reserves the right to suspend or terminate Account access without further notice.

11.4  No Price Lock.  Participation in the Program does not entitle the Participant to any promotional pricing, rate lock, or discount beyond the Extended Trial itself. Post-trial subscription fees are subject to change in accordance with Infloww's standard pricing policy.

11.5  Cancellation.  To avoid charges following the Extended Trial, the Participant must cancel the Account subscription prior to the expiry of the Extended Trial in accordance with Infloww's standard cancellation procedure. No refunds or credits will be issued for charges incurred following trial expiry where the Participant failed to cancel in a timely manner.

12.  FRAUD, ABUSE, AND PROHIBITED CONDUCT

12.1  The following conduct is strictly prohibited and will result in immediate disqualification from the Program, termination of the Account, and may expose the Participant to civil and criminal liability:

  1. Document Fraud: Submission of any invoice, bank statement, or other document that has been created, altered, falsified, forged, or manipulated in any way, including but not limited to: modification of dates, amounts, entity names, or formatting; use of AI-generated or template-generated invoices; or submission of documents from entities that are not bona fide Eligible Prior Platforms.

  2. Identity Misrepresentation: Applying under a name, entity, or Billing Details that do not accurately reflect the true legal identity of the applicant; use of a nominee or third-party entity to satisfy eligibility criteria; or submitting documentation belonging to another person or entity without authorisation.

  3. Trial Cycling: Applying to the Program on more than one occasion, whether through the same or different identities, entities, email addresses, payment methods, or Accounts, for the purpose of obtaining additional trial periods or extended free access to the platform.

  4. Creator Manipulation: Connecting Creators to the Account solely to satisfy the Seven-Day Milestone with no genuine intention of ongoing management, or cycling Creators in and out of the Account to artificially meet eligibility or Milestone thresholds.

  5. Misrepresentation of Business Size: Overstating the number of managed Creators or the scale of the agency to qualify for the Program.

  6. Circumvention of Billing Match Controls: Using fictitious, altered, or third-party Billing Details to achieve a match between Eligible Prior Platforms invoices and Infloww Account information.

12.2  Investigation Rights.  Infloww reserves the right, at any time and without prior notice, to investigate suspected fraud, abuse, or breach of these Terms. The Participant shall cooperate fully with any such investigation and provide, upon request, additional documentation to substantiate eligibility or conduct within five (5) business days of such request.

12.3  Consequences.  Upon a finding (or reasonable suspicion) of any prohibited conduct, Infloww may, without limiting any other remedy available to it:

  • immediately suspend or permanently terminate the Account;

  • bar the Participant and any associated individuals or entities from future use of the Infloww platform;

  • recover from the Participant the full commercial value of any benefit improperly obtained, including the notional value of the Extended Trial;

  • report the matter to relevant law enforcement or regulatory authorities; and

  • pursue civil remedies for damages, including costs and legal fees.

13.  TERMINATION AND SUSPENSION

13.1  Termination by Infloww.  Infloww may terminate or suspend a Participant's participation in the Program, and/or access to the Infloww platform, at any time, with or without cause, upon reasonable written notice. Where the basis for termination is fraud or a material breach of these Terms, termination may be immediate and without prior notice.

13.2  Termination by Participant.  A Participant may withdraw from the Program at any time by notifying Infloww in writing via the contact information specified on the Infloww website. Withdrawal does not entitle the Participant to any refund, compensation, or continued access to program benefits. If the Participant's Standard Trial has already expired, withdrawal may result in immediate loss of platform access.

13.3  Effect of Termination.  Upon termination:

  • all Program benefits, including Extended Trial access, are immediately revoked;

  • Infloww's obligations under these Terms cease immediately;

  • any outstanding fees accrued prior to termination remain payable; and

  • Sections 12, 14, 15, 16, 17, 18, and 20 shall survive termination and remain in full force.

14.  RIGHTS OF REFUSAL AND SOLE DISCRETION

14.1  Infloww reserves the right, at its sole and absolute discretion, to:

  • refuse any Application, at any stage, for any reason or no reason;

  • rescind approval and revoke Program participation at any time prior to or during the Extended Trial;

  • amend eligibility criteria, documentation requirements, or Program terms at any time;

  • decline to extend the Program to any geographic market, category of user, or class of Eligible Prior Platforms; and

  • close the Program prior to the stated end of the Application Period.

14.2  Infloww is under no obligation to disclose the reasons for any decision made under Section 14.1. No Participant or applicant shall have any right of appeal against such decisions.

14.3  Refusal of an Application or revocation of Program participation shall not give rise to any claim against Infloww for compensation, damages, or loss of business opportunity.

15.  DISCLAIMER OF WARRANTIES

15.1  THE PROGRAM AND ALL ASSOCIATED PLATFORM ACCESS, SUPPORT SERVICES, AND BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

15.2  TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INFLOWW EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: (a) WARRANTIES OF MERCHANTABILITY; (b) FITNESS FOR A PARTICULAR PURPOSE; (c) NON-INFRINGEMENT; (d) ACCURACY, COMPLETENESS, OR RELIABILITY OF THE PLATFORM OR ANY DATA THEREIN; (e) UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION OF THE PLATFORM; AND (f) ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

15.3  INFLOWW MAKES NO WARRANTY THAT THE PLATFORM WILL MEET THE PARTICIPANT'S REQUIREMENTS OR THAT ANY PARTICULAR OUTCOME, COMMERCIAL RESULT, OR PERFORMANCE METRIC WILL BE ACHIEVED THROUGH USE OF THE PLATFORM DURING THE PROGRAM.

16.  LIMITATION OF LIABILITY

16.1  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INFLOWW, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUCCESSORS SHALL NOT BE LIABLE TO THE PARTICIPANT OR ANY THIRD PARTY FOR:

  • ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES;

  • LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR ANTICIPATED SAVINGS;

  • BUSINESS INTERRUPTION OR LOSS OF OPPORTUNITY; OR

  • ANY LOSS ARISING FROM RELIANCE ON THE PROGRAM, WHETHER OR NOT INFLOWW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES.

16.2  IN NO EVENT SHALL INFLOWW'S AGGREGATE LIABILITY TO A PARTICIPANT UNDER OR IN CONNECTION WITH THESE TERMS EXCEED THE LESSER OF: (a) THE TOTAL FEES PAID BY THE PARTICIPANT TO INFLOWW IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED EUROS (EUR 100).

16.3  THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION AND WHETHER THE LIABILITY ARISES IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, STATUTE, OR OTHERWISE. NOTHING IN THESE TERMS LIMITS INFLOWW'S LIABILITY FOR: (a) DEATH OR PERSONAL INJURY CAUSED BY INFLOWW'S NEGLIGENCE; (b) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (c) ANY LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

17.  INDEMNIFICATION

17.1  The Participant shall indemnify, defend, and hold harmless Infloww and its officers, directors, employees, agents, licensors, and successors from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees and professional costs) arising out of or in connection with:

  • the Participant's breach of any provision of these Terms;

  • the submission of false, fraudulent, or misleading documentation or information;

  • the Participant's use of the Infloww platform in violation of applicable law or third-party rights;

  • any claim by a Creator or third party arising from the Participant's actions in connection with the Program; or

  • any violation of a third party's intellectual property, privacy, or data protection rights.

17.2  Infloww reserves the right to assume exclusive control of the defence of any matter subject to indemnification by the Participant. The Participant shall cooperate fully with Infloww's defence of any such claim and shall not settle any such claim without Infloww's prior written consent.

18.  DATA AND PRIVACY

18.1  By participating in the Program, the Participant acknowledges that Infloww will collect and process personal data submitted during the Application process and through use of the platform, in accordance with Infloww's Privacy Policy, available at infloww.com/privacy.

18.2  The Participant represents and warrants that it has a lawful basis for sharing with Infloww any personal data of Creators or third parties submitted in connection with the Application or Account, and that all necessary consents, notices, or authorisations required under applicable data protection law have been obtained.

18.3  Infloww may use Application data and Account usage data for purposes of fraud detection, program integrity verification, product improvement, and internal analytics. Infloww will not sell Participant data to third parties.

18.4  For full details of Infloww's data practices, including rights of access, rectification, deletion, and portability, please refer to the Privacy Policy.

19.  MODIFICATIONS TO THE PROGRAM AND TERMS

19.1  Infloww reserves the right to modify, suspend, or discontinue the Program or any part of it at any time with or without notice, including by:

  • amending eligibility criteria or documentation requirements;

  • changing the duration of the Extended Trial or the Seven-Day Milestone;

  • altering or withdrawing support services;

  • adjusting the participant cap; or

  • closing the Program to new Applications before the end of the Application Period.

19.2  Material changes to these Terms will be communicated to enrolled Participants by email or via in-platform notification at least seven (7) days prior to taking effect, except where immediate implementation is required by law or to address fraud or security concerns.

19.3  Continued participation in the Program following notice of any modification constitutes acceptance of the modified Terms. If a Participant does not accept modified Terms, their sole remedy is to withdraw from the Program in accordance with Section 13.2.

20.  GOVERNING LAW AND JURISDICTION

20.1  These Terms and any dispute, claim, or obligation arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Spain

20.2  The parties irrevocably agree that the courts of Arona, Santa Cruz de Tenerife, Spain shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

20.3  Nothing in this Section shall prevent Infloww from seeking interim or injunctive relief in any jurisdiction where it reasonably determines that its rights or interests are at risk.

21.  GENERAL PROVISIONS

21.1  Entire Agreement

These Terms, together with Infloww's Privacy Policy and Acceptable Use Policy (incorporated herein by reference), constitute the entire agreement between the parties with respect to the Program and supersede all prior representations, discussions, negotiations, or agreements relating to its subject matter.

21.2  Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

21.3  No Waiver

No failure or delay by Infloww in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of any other right or remedy.

21.4  Assignment

The Participant may not assign, transfer, novate, or sub-contract any rights or obligations under these Terms without Infloww's prior written consent. Infloww may freely assign or transfer its rights and obligations under these Terms, including in connection with a merger, acquisition, or sale of all or substantially all of its assets, upon reasonable notice to the Participant.

21.5  Force Majeure

Infloww shall not be liable for any delay in or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by circumstances beyond its reasonable control, including acts of God, governmental restrictions, cyberattacks, telecommunications failures, or pandemic-related disruptions. Infloww will endeavour to resume performance as soon as reasonably practicable.

21.6  Notices

All notices, approvals, or communications under these Terms shall be in writing and delivered by email: (a) to the Participant, at the email address registered on the Account; and (b) to Infloww, at the contact address specified on the Program landing page or Infloww's website. Notices are deemed received on the next business day following confirmed transmission.

21.7  No Third-Party Rights

These Terms do not create any rights in favour of any third party. No third party has the right to enforce any provision of these Terms.

21.8  Language

These Terms are drafted in English. In the event of any inconsistency between this English-language version and any translation, the English version shall prevail.

— END OF TERMS OF SERVICE —